PRIVACY POLICY

Privacy Policy for CSB Consulting Agency

Last updated: July 6, 2023

Welcome to CSB Consulting Agency ("Website"). At CSB Consulting Agency, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information Collection and Use

We collect personal information from you when you interact with our website, register for an account, make a purchase, subscribe to our newsletter, fill out a form, or participate in any surveys or other activities on our site. The personal information we collect may include:

• Contact Information: such as your name, email address, mailing address, and phone number.
• Payment Information: including credit card details or other financial information required to process your transactions.
• Account Information: including your username, password, and any preferences or settings related to your account.
• Demographic Information: such as your location, age, and other details you may provide when filling out forms or participating in surveys.
• We use this information to personalize your experience on our website, process transactions, manage your account, communicate with you about your orders or services, and send you relevant updates. This may include sending you marketing communications, promotional offers, or newsletters that are relevant to your interests.

2. Cookies and Other Tracking Technologies

• Our website uses "cookies" and similar technologies such as web beacons and pixel tags to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They allow us to track information about your activities on our site, including:
• Your preferences and settings
• Products or services you have viewed or interacted with
• The pages you visit and the time spent on our site
• Links you click on and other user interactions
• We use this information to improve the functionality of our website, personalize your experience, analyze site performance, and optimize our marketing efforts. You can set your web browser to refuse cookies, or to alert you when cookies are being sent. However, please note that some website features may not work properly if you disable cookies.

3. Information Protection

We take the security of your personal information seriously and implement a variety of security measures to protect your data. These measures include:

• Encryption: We use encryption technologies to protect sensitive information during transmission.
• Secure Servers: Your personal information is stored behind secure networks and is only accessible by a limited number of individuals who have special access rights to these systems.
• Access Control: We have strict access controls to ensure that only authorized personnel can access your personal information.
• Regular Audits: We conduct regular audits and reviews to ensure our security practices are effective and up to date.
• Although we take these measures, no data transmission or storage method can be 100% secure. We cannot guarantee the absolute security of your personal information, but we are committed to making reasonable efforts to protect it.

4. Information Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, conducting our business, or providing services to you. These third parties are required to maintain the confidentiality of your personal data and are prohibited from using it for any purposes other than the services they provide to us.
• Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or government investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you via email or through a prominent notice on our website if such a transfer occurs.

5. Third-Party Links

Occasionally, we may include links to third-party websites, products, or services on our site. These third-party sites have their own privacy policies, which may differ from ours. We are not responsible for the content, practices, or policies of these external sites, and we encourage you to review their privacy policies before providing any personal information.

6. Your Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services. You may also contact us to request that we remove or update your personal information as described below.

7. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

8. Opt-Out and SMS Support

You may opt out of receiving SMS messages from us at any time. To do so, simply reply with the word "STOP" to any SMS message from us. If you need assistance or have any questions about our SMS services, reply with "HELP" or contact us at support@csbconsultingagency.com.

We do not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes. You may receive up to three SMS messages per week, and standard message and data rates may apply as determined by your mobile carrier.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us or if you would like to delete your account, please contact us, and we will take steps to delete your personal data in accordance with applicable laws.

10. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request that we correct any inaccuracies in your personal information.

Deletion: Request the deletion of your personal information, subject to legal restrictions.

Opt-out: Opt out of marketing communications at any time by following the unsubscribe instructions in emails or by contacting us directly.

To exercise any of these rights or for any other privacy-related inquiries, please contact us using the information below.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CSB Consulting Agency

Email: info@csbconsultingagency.com

We will respond to your inquiry as promptly as possible.